Great location, 5 minute walk from Ueno Station after a 40 minute trip on the Keisei Skyliner from Narita Airport. Spacious Standard Double Smoking Room on the 5th floor with a view over Shinobazu park and pond. Large bathroom with toiletries and extras. Comfortable king-sized bed. Friendly staff, good English. Huge rooftop piano bar with amazing view. Lots of sights within walking distance. Close to Ueno Park and surrounded by eateries.

Room amenities and cleanliness were impressive. The location was excellent for city exploration and close to convenient transportation options. We enjoyed the beautiful views from our room.

The internet was expensive and not readily available without a personal laptop. The hotel restaurants were not outstanding and we preferred to eat at local establishments.

Great location in Ueno area, close to the train station and parks, perfect for business travellers. the hotel room was very clean and spacious and the staff was friendly and helpful.

The free Wi-Fi was weak and unreliable, making it difficult to conduct business online. the bed was not very comfortable, and the pillows could have been better.

I had an amazing stay at this hotel during my trip. the location was perfect, just a short distance from the airport, close to the subway, museums in Ueno Park and right opposite the beautiful Shinobazu pond. the rooms were comfortable and cozy, offering cable internet free of charge. the bathroom was spotless and spacious, making it easy to relax after a long day of exploring. the staff was friendly and helpful and provided guide maps, making it easy to navigate around the city. a great experience.

There was a small pub/red light/nightlife area behind the hotel, which worried me about the noise level.

Super close to Ueno station, easy to explore Tokyo. Cool room, could use one more pillow. Convenient location near Ueno Park and subway. Efficient English-speaking front desk. Comfortable bed and spacious bathroom. Nearby shops and dining options. Opposite Shinobazu pond and Ueno Zoo. Liquor shop with great selection.

Nothing to dislike.

The hotel is located in a perfect spot, right opposite Shinobazu pond in Ueno. It's a great value for money with reasonable prices and attentive staff. The rooms are cleaned daily with fresh towels, and the small but deep bath on Level 3 is a nice touch. The higher floors offer a beautiful view back into the trees of the park. Additionally, the hotel is conveniently located near a great bakery in Ueno station for breakfast.

All was more than satisfactory.

Located in a pretty good neighborhood, the hotel is just opposite Ueno Park and offers a fabulous view of the cherry blossoms. It is super close to Ueno station, making it convenient for exploring Tokyo. The rooms are comfortable with spacious bathrooms. The staff is friendly and efficient, and the breakfast at the hotel's Italian restaurant is quite good. Additionally, there are several convenient stores and dining places in the vicinity.

The rooms facing the inner alley could be a bit noisy due to thin windows.

The hotel we stayed at during our romantic escape definitely had its pros. First of all, they offered complimentary toiletries and a bottle of water upon arrival, which was a nice touch. Additionally, the location was great with easy access to transportation and nearby attractions. Lastly, the bed was comfortable and made for a good night's sleep.

There were a few things that left us underwhelmed with our stay. The room itself was quite small, leaving little space to move around comfortably.

Great location, spacious room, comfortable bed, friendly staff, good English communication, large bathroom.

Couldn't find any faults at all.

I recently stayed at this hotel for a few nights and I had a great experience. Firstly, the location is fantastic. It's super close to a major train station, making it really convenient to explore the city and beyond. Plus, being situated right next to Ueno Park and Shinobazu Pond, the hotel offers a beautiful view from the higher floors. Secondly, the staff were friendly and very helpful. They spoke English and provided excellent service throughout my stay. Lastly, the rooms were clean and comfortable, with all the basic amenities I needed. I particularly enjoyed the view of Ueno Park from my room on Level 3.

Honestly, I couldn't find anything to complain about. Everything was just fine.

The hotel's location was perfect as it was within walking distance from the train station and situated next to a peaceful park. In addition to being surrounded by great dining options, the hotel also had its own Italian restaurant with delicious cuisine. The staff was friendly and accommodating. Furthermore, the hotel facilities were clean, and the transportation was easily accessible with the cheapest route to the airport nearby.

Everything was spot on.

I recently stayed at a hotel in Tokyo that exceeded my expectations. the staff were incredibly welcoming and accommodating, especially towards my young children. Each child was given a sweet welcome pack upon arrival, which made them feel special and excited about our stay. Secondly, the hotel's location was superb, with beautiful walks in Ueno park just across the street. We were fortunate enough to have a room with a view of the park, and it was truly a delightful sight to wake up to. Lastly, the rooms were clean and comfortable, with the higher floors offering a nice view of Ueno park. The small but deep bath in our room was a welcome addition, providing a relaxing and rejuvenating experience.

All in all, our stay at this hotel was fantastic and there is nothing significant that I can think of that needs improvement.

I had an amazing stay at this hotel! The location is superb, right across from a beautiful park and pond. The hotel is conveniently located near Ueno Station, making it easy to explore the city. The staff were friendly and spoke excellent English, making communication a breeze. The room I stayed in was spacious by Japanese standards and had a great view. The bed was large and comfortable, and the bathroom was well-sized with all the necessary toiletries. the cleanliness and hotel facilities were top-notch.

Hard to think of anything negative.

This hotel is a great value for the money. The prices are reasonable, especially considering its fantastic location opposite a beautiful park and within walking distance to major tourist attractions. The staff is extremely friendly and helpful, making the whole experience even better. The basic amenities provided in the rooms are clean and well-maintained, and the option to have a room on a higher floor with a view of the park or an open-air bath is a nice touch. Additionally, the hotel offers breakfast at a great bakery located in Ueno station, ensuring a delicious start to the day.

All was more than satisfactory.